If it’s time for your staffing agency to embark on a digital transformation, you’ve probably seen the signs for a while now. But where do you begin?
As a leader, the process can feel overwhelming. However, with the right research, organization-wide buy-in, and a bulletproof implementation and maintenance plan, you can lead a successful digital transformation that will save your people valuable time and give your staffing agency an edge against the competition.
What is a digital transformation?
A digital transformation is the process of implementing new digital technologies to improve existing business activities, from HR and marketing to business development and customer experience. Switching manual processes over to digital technology has quickly become a critical key to success for any company competing in the world of twenty-first century business.
How do you know if your staffing agency is ready for a digital transformation?
Not sure if your staffing agency needs a digital transformation at all? There are a few notable signs that it’s time to make a change.
You still rely on a fax machine for some tasks. Your staffing team is spending hours each day sorting paper applications and searching through boxes of files. Your candidate list is stored either on paper or on an overflowing spreadsheet that takes ten seconds or more to load each time you search it.
If your team is wasting time and resources on tasks that could be done by software, your company is losing money. It’s what’s known as tech debt—costs that could be eliminated by software and automation. If you know that your organization is experiencing the negative impacts of tech debt, then you’re overdue for a digital transformation.
Still not sure if your company is ready? Read our full article on how to tell if your company is ready for a digital transformation.
How do you lead a digital transformation?
So you’re ready to take the plunge and bring in technical solutions for your company’s top issues. Now what?
A successful digital transformation requires more than just great software. It requires leadership. It also requires a comprehensive process to ensure that all stakeholders are invested in the changes and nothing important falls through the cracks.
For every leader who is looking to lead a digital transformation at their staffing agency this year, here’s how to get started.
Determine your tech debt
Before you bring in a solution, you must identify the problem. Where is your staffing agency losing time and resources, and how much are you losing?
Consult with employees from a variety of functions across the organization to identify every manual process that could be automated. Depending on the size of your company, this consultation could be a simple operation, or it could involve a multi-month process with help from an outside firm.
Once you understand the scope of the issue, you’re ready to search for software solutions. Research a range of options, then compare the features to determine which software has what your company needs.
As a staffing agency, you should be on the lookout for tech that will help you to manage your database of skilled workers. Search for features that enable you to streamline workflows, easily categorize and search your candidate list, post jobs, manage documents, and send messages to candidates—all within the same platform. You should keep a particular eye out for software that will automate functions your team typically does the manual way, such as populating candidate profiles or monitoring certification renewals.
We created Labourly especially for staffing agencies, so it’s designed to take care of all these functions and more. If you’re exploring options for your staffing agency right now—or planning to do so in the future—book a demo call with us today to see how Labourly can reduce your tech debt to save your company time and money.
Get buy-in from the team
Selecting the right technical solutions for your company might be the most significant part of the process, but it’s not the end of your digital transformation. To effectively implement your new software, you’ll need to get the rest of the organization on board.
Start with leadership. Sit down with your company’s leaders and walk them through the problems you’re facing, and how the right tech can solve them. The research you completed in steps one and two will come in handy here.
Then, move on to the rest of the team. The solution will only work if everyone at the organization understands how technology can help them do their jobs better. To communicate this message to the team and ensure they feel confident integrating the new software into their workflows, you will likely need to conduct an extensive series of town halls, meetings, and training sessions.
Implement new systems
At last—your company is ready to implement your new systems. We know that even with buy-in from your entire team, it’s not an easy process. That’s why Labourly offers free onboarding with every package. We’ll even help you mass import your client information to the system and customize your dashboard to ensure that it meets your company’s unique needs.
Maintain your system
Remember, digital transformation is not a one-time event; it’s an ongoing process, The right technical solution should evolve as your company does, so it’s critical to establish a framework to do so. To maintain your new system, designate employees from key teams to monitor the success of the software on an ongoing basis, identify problems, recommend improvements, and implement them. And don’t forget to reach out to your supplier for additional support.
The bottom line
You know better than anyone if your company is primed for a digital transformation. If you are prepared to do the research, get buy-in from the team, and implement new systems, you are more than ready to lead the way.
Ready to lead a digital transformation at your staffing agency? Developed with the unique needs of Human Resource departments and staffing agencies in mind, Labourly™ can reduce your tech debt and grow your business. Book a demo call with our team to discover what the right solution can do for your team.