How To Lead a Digital Transformation at Your Staffing Agency

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If it’s time for your staffing agency to embark on a digital transformation, you’ve probably seen the signs for a while now. But where do you begin?  

As a leader, the process can feel overwhelming. However, with the right research, organization-wide buy-in, and a bulletproof implementation and maintenance plan, you can lead a successful digital transformation that will save your people valuable time and give your staffing agency an edge against the competition.  

What is a digital transformation? 

A digital transformation is the process of implementing new digital technologies to improve existing business activities, from HR and marketing to business development and customer experience. Switching manual processes over to digital technology has quickly become a critical key to success for any company competing in the world of twenty-first century business. 

How do you know if your staffing agency is ready for a digital transformation?

Not sure if your staffing agency needs a digital transformation at all? There are a few notable signs that it’s time to make a change. 

You still rely on a fax machine for some tasks. Your staffing team is spending hours each day sorting paper applications and searching through boxes of files. Your candidate list is stored either on paper or on an overflowing spreadsheet that takes ten seconds or more to load each time you search it.  

If your team is wasting time and resources on tasks that could be done by software, your company is losing money. It’s what’s known as tech debt—costs that could be eliminated by software and automation. If you know that your organization is experiencing the negative impacts of tech debt, then you’re overdue for a digital transformation. 

Still not sure if your company is ready? Read our full article on how to tell if your company is ready for a digital transformation

How do you lead a digital transformation?

So you’re ready to take the plunge and bring in technical solutions for your company’s top issues. Now what? 

A successful digital transformation requires more than just great software. It requires leadership. It also requires a comprehensive process to ensure that all stakeholders are invested in the changes and nothing important falls through the cracks. 

For every leader who is looking to lead a digital transformation at their staffing agency this year, here’s how to get started. 

Determine your tech debt

Before you bring in a solution, you must identify the problem. Where is your staffing agency losing time and resources, and how much are you losing? 

Consult with employees from a variety of functions across the organization to identify every manual process that could be automated. Depending on the size of your company, this consultation could be a simple operation, or it could involve a multi-month process with help from an outside firm.  

Identify solutions

Once you understand the scope of the issue, you’re ready to search for software solutions. Research a range of options, then compare the features to determine which software has what your company needs.  

As a staffing agency, you should be on the lookout for tech that will help you to manage your database of skilled workers. Search for features that enable you to streamline workflows, easily categorize and search your candidate list, post jobs, manage documents, and send messages to candidates—all within the same platform. You should keep a particular eye out for software that will automate functions your team typically does the manual way, such as populating candidate profiles or monitoring certification renewals. 

We created Labourly especially for staffing agencies, so it’s designed to take care of all these functions and more. If you’re exploring options for your staffing agency right now—or planning to do so in the future—book a demo call with us today to see how Labourly can reduce your tech debt to save your company time and money. 

Get buy-in from the team

Selecting the right technical solutions for your company might be the most significant part of the process, but it’s not the end of your digital transformation. To effectively implement your new software, you’ll need to get the rest of the organization on board. 

Start with leadership. Sit down with your company’s leaders and walk them through the problems you’re facing, and how the right tech can solve them. The research you completed in steps one and two will come in handy here. 

Then, move on to the rest of the team. The solution will only work if everyone at the organization understands how technology can help them do their jobs better. To communicate this message to the team and ensure they feel confident integrating the new software into their workflows, you will likely need to conduct an extensive series of town halls, meetings, and training sessions.  

Implement new systems 

At last—your company is ready to implement your new systems. We know that even with buy-in from your entire team, it’s not an easy process. That’s why Labourly offers free onboarding with every package. We’ll even help you mass import your client information to the system and customize your dashboard to ensure that it meets your company’s unique needs. 

Maintain your system

Remember, digital transformation is not a one-time event; it’s an ongoing process, The right technical solution should evolve as your company does, so it’s critical to establish a framework to do so. To maintain your new system, designate employees from key teams to monitor the success of the software on an ongoing basis, identify problems, recommend improvements, and implement them. And don’t forget to reach out to your supplier for additional support. 

The bottom line

You know better than anyone if your company is primed for a digital transformation. If you are prepared to do the research, get buy-in from the team, and implement new systems, you are more than ready to lead the way. 

Ready to lead a digital transformation at your staffing agency? Developed with the unique needs of Human Resource departments and staffing agencies in mind, Labourly™ can reduce your tech debt and grow your business. Book a demo call with our team to discover what the right solution can do for your team. 

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Muhammad Ehsanullah


Perfection is achieved not when there is nothing more to add, but rather when there is nothing more to take away.” Antoine de Saint-Exupery

A valued member of our Labourly development team, Ehsan has a Bachelor of Computer Science and proven analytical, programming and coding skills.

An experienced web developer, Ehsan’s abilities are supported by impressive knowledge of cutting-edge technology and an exemplary understanding of database management systems, data structure, analysis and design of algorithms, and software engineering.

Ehsan focuses his skills and attention on design, installation, testing, and maintenance of web application development systems – as he continually reinforces industry best practices through his use of user interface, testing, and debugging processes.

Cheryl Lane

Application Tester

Strive not to be a success, but rather to be of value“.  Albert Einstein

Cheryl Lane is a true “solution developer”. She is passionate about collaborating with clients and team members on projects that encompass requirement-gathering, design, configuration including UI, business logic, and integration between components. She enjoys finding the answer to problems and focusing her strong interest in IT analysis and project management toward the answers that form workable solutions.

With a Bachelor of Science in Computer Science and her strengths in project management, technical documentation and troubleshooting, Cheryl has proven a welcome addition to our team.  

She is extremely familiar with business operations platforms such as SharePoint, and experienced in managing and increasing software adoption, configuration, administration, and development. Cheryl’s broader expertise in training individuals on best use and optimization of software platforms is an additional benefit for our clients. 

Reggie Malebranche

Growth Consultant

“What you have done is nothing, compared to what you can do.” -Grant Cardone

Enthusiastic and committed to success in sales, customer service, and business development, Reggie brings his energy and determination to our core Labourly™ Growth team.

With a Bachelor of Arts in Economics from Simon Fraser University, and a laser focus on his goal of connecting people with exactly what they want and need, Reggie stays current in technology sales and customer service training, challenging and sharpening his skills with courses through the Grant Cardone Business Training University.

He has an entrepreneurial spirit that can be seen throughout his career, and has established lasting relationships in the hospitality and technology sectors. Reggie consistently exhibits a “whatever it takes” attitude toward customer service. He willingly goes above and beyond, to identify the issue that is limiting productivity, and present the most effective solution for our Labourly™ clients.

Ahmed Naseer


“Never allow the same bug to bite you twice.” – Steve Maguire, software engineer and author of Writing Solid Code and Debugging the Development Process 

Ahmed is an experienced software engineer focused on achieving the highest level of quality. He consistently targets the space for technological improvement, and is driven to develop new ideas. He delivers timely results through advanced solutions.

With a Bachelor in Computer Science and more than six years of web application development experience, Ahmed is fluent in .Net technologies, cloud services, and Azure DevOps Services.

Ahmed combines his expertise in the technical management of code with his passion for ensuring a smooth process for deployments. He is an integral part of our Labourly development team.

Ibrahim Mushtaq


“If humans can understand the code you have written, consider yourself a good programmer.”

A firm believer that teamwork makes the dream work, Ibrahim is a team player in the truest sense, going above and beyond to help anyone in need. He is ideally suited to his role as Application Tester for Labourly, our latest productivity platform, combining his natural desire to provide assistance with his exceptional skills.

Ibrahim has a Bachelor of Computer Science (Honours) degree, and he specializes in anything related to problem solving through coding. He is thorough, diligent, and determined to take technology to the point of perfection.

From game programming, to hosting apps on the cloud, Ibrahim is a skilled full stack developer who speaks the language of IT fluently. He puts his technical knowledge and skills to best use every time.

Kayla Chang

Multimedia Designer

“The best designs are always felt and rarely seen.”

A graduate of Interactive Media Design at Fanshawe College, Kayla believes in the magic of people, which directly influences her human-centered approach to design. Her goal is human connection through design that keeps on giving.

She focuses her web design, branding, video editing, and graphics on enhancing user experience through functional, accessible, and empowering designs that stay true to our clients’ vision. Kayla applies her versatile skill sets to each new project with determination to achieve complete client satisfaction.

Kayla collaborates with individuals or entire marketing divisions within small-to-medium sized businesses, large corporations, and academic institutions. She provides sustainable and elegant solutions, based on how users will interact with the final product, and how the project continues to grow after her involvement.

Julia Peden

Product Manager

“Design is so simple; that’s why it’s so complicated.” – Paul Rand

Julia focuses her creative problem-solving skills and IT experience on overall product management, ensuring that the ideas fuelling app development move from concept to market. She uses her extensive product knowledge to recognize and address challenges, while identifying and responding to opportunities. Julia is a key member of the forward trajectory team for Labourly™.

After graduating from both Western University and Fanshawe College, Julia has consistently applied her knowledge of consumer behaviour patterns. Combining this crucial understanding with her practical web development skills, she designs and manages innovative digital experiences for our highly satisfied clients.

Originally our Creative Lead responsible for overseeing the User Interface and User Experience design of Labourly™, Julia has been entrusted with the role of Product Manager. She organizes internal and external collaborations to establish the product roadmap for Labourly™, while forecasting tasks to organize feature timelines. In addition, Julia focuses her time management and leadership skills on supervising our marketing and development teams.

Jane Ramachandran


“There’s always a way…”

Jane Ramachandran (B.Sc., MBA), President and CEO of Resonant Business Solutions Inc., lives by the motto “there’s always a way to reach the goal”. With this outlook, Jane provides a high-level of problem solving, expertise and fluency in business development, administration, project scheduling, cost budgeting, and grant funding from idea to post-submission.

As a business development consultant with over two decades of experience, Jane equips clients with tried and true strategies to increase their impact, get stakeholders on board, and attract marketplace support. Drawing on the worlds of science, business, and technology, Jane has a well–honed instinct and a proven ability to craft compelling proposals that sell grant-worthy ideas and projects.

At the top of her field, Jane was nominated as an Influential Woman of Northern Ontario and 2015 Winner, Canada’s Top 10 Aspiring Women Entrepreneurs. Jane has assisted in developing grant proposals for projects collectively valued at >$1 billion for a roster of post-secondary institutions, research centres, private sector clients, and not-for-profits. Responsive client support, business and funding expertise, and big-picture strategies propel clients and their projects to the forefront of innovation in their sector.

Vicknesh Ramachandran

CEO & Co-Founder

“Relationship is number one.”

Vick believes that service and relationship building are the most important criteria for success. He is friendly, personable, patient, and brilliant at troubleshooting. With Vick’s sense of humour and easygoing attitude, he makes the most complex of projects seem easy to manage.

From website portal design and hosting to groundbreaking app development, Vick has the experience and expertise to deliver on all your IT needs. He is a cutting-edge information technology solutions and network specialist with close to 20 years of proven technical and management expertise. Vick has been trusted with IT and website development projects for the Windsor Allergy and Asthma Education Centre, the Town of Kingsville, Odette School of Business (University of Windsor), Centre for Business Advancement and Research (CBAR, University of Windsor), and Connecting Windsor Essex.

Vick’s main responsibilities include leading our IT app and web development team, technical architecture and programming, and finding the latest innovative technologies to enhance clients’ personal and professional effectiveness. Not your stereotypical IT guy, Vick likes to mentor and educate through training and advice. He is an authority on IT, websites and app development, and he specializes in technical consulting and advocacy to help you get the hardware and software that meet your needs, now and into the future.