For many staffing agencies and HR teams that manage skilled workers, a digital transformation is a natural next step to drive the business forward. The process of matching candidates with skilled jobs is complex, with countless variables at play—from coordinating worker availability and tracking qualifications to checking certifications and managing client requirements.
Technology can help you scale operations by automating many of these tasks, freeing up valuable time and resources. But how do you determine your staffing or employment agency ready for a digital transformation? We created this guide to help you decide if your organization is prepared to take the leap.
What is a digital transformation?
Digital transformation is the process of leveraging the newest technologies to enhance your business operations. It’s more than adopting a piece of new software. A true digital transformation touches every aspect of the business, and it has the potential to unlock new possibilities and greater capacity across an organization. It typically includes the adoption of AI, automation, cloud storage, and other digital technologies that save the organization time, resources, and money.
Businesses may undertake digital transformations to react to market challenges, manage changing client expectations, respond to global events, or get a jump on the competition. For staffing agencies and HR teams, many of the most common challenges—such as managing a large database of candidates and communicating efficiently with workers and clients—can be solved by technological solutions, if the company is open to transforming its operations.
Is your staffing agency ready for a digital transformation?
Digital transformations involve up front costs and time to integrate new processes. Most importantly, they require a willingness to adopt new practices and technologies—not only at the leadership level, but across the organization.
To help you decide if adopting HR software solutions is the right way forward for your company, we’ve listed the top considerations.
You may be ready for a digital transformation at your staffing or employment agency if:
Your candidate list is getting too big for a spreadsheet
No matter how well-organized you’ve made your candidate list, there comes a time when a spreadsheet is simply not powerful enough for what you need to do. If your list is becoming unwieldy, it may be time to shift it over to HR software, which can not only track your candidates, but filter them using a range of sophisticated parameters.
You need a more sophisticated way to categorize candidates
Still flipping through paper files to find skilled workers with the right qualifications for a specific job? The right software solution can do that for you in seconds. When you move your candidate list into a more powerful digital database, you’ll be able to search your list at the click of a button. Categorize workers by skills, certifications, seniority level, and even make up your own tags or rate them using a star system. The power of technology can ensure you never have to sort through file folders again.
You’re wasting time on tasks that could be automated
The right software can take care of many of the repetitive tasks that monopolize your team’s time. If you’ve noticed that your agency is spending too much time sending emails to candidates, updating worker files, or inputting data, it may be time to investigate how technology can take some of these duties off their plates.
You’re concerned about ensuring that candidate licenses and certifications are up to date
The last thing an employment agency wants is to unintentionally place skilled workers in jobs when their certifications or licenses aren’t up to date. That said, checking credentials is a time-consuming task, requiring endless emails, phone calls, scanning, and data entry.
If tracking licenses and certifications for all your candidates is exhausting your team, it could be time to adopt software that can do it for you, automatically tracking requirements and renewal dates.
It’s tough (and time consuming) to get in touch with your candidates
Still composing emails by hand and waiting days to hear back from candidates? Tired of leaving voicemails that go unanswered? Communication with candidates can be made easier with the right software solution. At Labourly, our platform sends automated text messages to top candidates when jobs are available. The process is simple for workers, and you get replies faster, making it easier to build shortlists and get candidates placed in jobs.
You’re still entering candidate data by hand
A small amount of data entry is usually fine for most companies, but if your team is spending hours each day inputting candidate information into your system from resumes and applications, it may be time to try something new. The good news? The magic of AI can reduce data entry for your team and for new candidates. Labourly’s software automatically pulls names, addresses, contact information, and even work experience and certifications straight from a resume, eliminating this time consuming (and tedious) task forever.
The bottom line
Not every staffing or employment agency is ready to embark on a digital transformation. However, if you’ve noticed that your organization is losing valuable time working the manual way, it may be time to make the switch. With the right software solution, your agency will be able to shave hours and even days off your workflows, freeing up more time for what matters.
Think you’re ready to kickstart your staffing agency’s digital transformation? Book a demo call with our team today to explore software solutions for your business.