Is Your Staffing Agency Shopping for a Software Solution? Here Are the Features You Should Be Looking For.

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You likely know that there are software solutions out there specifically designed for staffing agencies and HR teams that manage skilled workers. But how do you determine which one is right for your organization? What features will you need? What questions should you ask during demo calls?

We created this guide to help you answer those questions and more, so you’re more informed to make the right software decision for your staffing agency or HR team.

Is your staffing agency or employment agency ready for a digital solution?

Before you start shopping, it’s worthwhile to ask if your team is ready to make the move to a new digital platform. Software is a significant investment, and not every organization is ready to make the leap.

One telltale sign that your organization is ready? Your current system—whether it’s all contained within paper files or a maze of spreadsheets—is no longer cutting it. If important tasks are beginning to fall through the cracks as you grow, there’s a good chance it’s time to bring in staffing software customized to your company’s needs.

Your organization’s size, scale, and specific operations will also determine whether you’re ready to integrate staffing software, as will your team’s willingness to adapt to change. Read more on determining if your staffing agency is ready for a digital transformation.

What kind of software does a staffing need?

Staffing agencies and HR teams that manage skilled workers require software with specific functions to meet the needs of clients. Staffing temporary and shift workers is vastly different from other HR functions, and your software should reflect that difference.

Software can help staffing agencies manage a database of candidates, track their skills and qualifications, send communications, and store documentation. Look for apps with user-friendly interfaces that will streamline your everyday operations, making your team more effective and efficient.

What software features should your employment agency look for?

Whether your team is searching for your first software solution, or you’re hunting for something new to meet your evolving needs, here’s a list of what you should consider in your search.

A user-friendly UI

Lengthy application processes and unfriendly interfaces discourage qualified candidates from applying to staffing agencies. Look for software that’s easy for applicants to use, so you’ll be more likely to engage and retain new candidates.

Of course, your team will appreciate a great interface too. Functions that make staffing software more user-friendly might include the look—clean and simple is best—as well as the quality and ease of the essential functions. Your people should be able to effortlessly access basic information about workers, search for specific qualifications, and generate a short list of candidates on your new platform in just a few clicks.

Customizable options

Every staffing agency and HR team works differently, and your software should, too. Search for software solutions that allow for customization where you need it. That might include customizable application fields for the specific qualifications you need or filters you can add and change to reflect certain skillsets.

Powerful filters and tags

Filters and tags have the power to transform your agency’s processes. Your staffing software should offer fields and tags that allow your team to easily filter candidates by an array of specifications that align with your clients’ needs.

When selecting software, ensure the app can filter candidates by experience, education, availability, and relevant certifications. The right program will enable you to narrow down the field of candidates easily using information from candidate profiles.

Certification management tools

If you’re concerned about sending out skilled workers with expired licenses or certifications, the right program can help.

Seek out a software specifically developed to manage certifications for skilled workers. The right solution should include certification storage, tracking, and an automated renewal process that can send reminders to workers when it’s time to renew their credentials.

Document storage

For staffing and employment agencies, document storage is a must. It’s critical to store everything from diplomas to reference letters to police record checks—and you need to be able to access it at the touch of a button.

Make sure your staffing software provides document storage that is convenient and easy to use. Every document should be accessible on a candidate’s profile, so you can find it when you need it.

Communication functions

We know how time-consuming it can be to contact candidates, confirm their interest in a role, and compile a shortlist of staffing options. Communications embedded right in your staffing software makes every step of your workflow easier.

The best software options enable teams to send automated text messages and emails right in the app. These functions will allow your people to contact candidates efficiently to fill jobs faster.

Collaboration tools

Recruitment is a team sport. Your staffing software should include collaboration tools to help your people make informed decisions together.

Look for apps that enable collaboration wherever possible. Keep an eye out for options to leave notes on profiles, add extra information for your team members, and easily share top profiles. When your team can work together within the app, it has the potential to save everyone hours of emails.

Personalized support

Software should never be a one-and-done experience. Look for a solution that offers ongoing, personalized support to meet your organization’s changing needs and solve any problems that may arise.

The bottom line

When searching for a software solution for your staffing agency or HR team, you shouldn’t have to compromise. Look for a platform that is specifically designed for organizations that manage skilled workers to ensure that the solution is customized for you. You’ll be glad you shopped around.

Is your staffing agency searching for a software solution to save your team time and resources? Built for Human Resource departments and staffing agencies, Labourly™ is a simple, intuitive solution for managing your skilled workforce. Book a demo call with our team today to explore options for your business.

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Sherebanu Rangwala

UI/UX Graphic Designer

Simplicity is the soul of efficiency.” Austin Freeman

A skilled and motivated software developer, Osama is passionate about delivering cutting-edge solutions that drive business growth and improve customer experience.

His role on Labourly draws upon expertise that spans multiple programming languages and technologies, and the strength of his academic credentials including a Bachelor of Science degree in Computer Science and an Intermediate diploma in Pre-Engineering.

Osama’s experience ranges from developing custom web applications to building high-performance, scalable systems. He is a recognized asset on our Labourly team.

Headshot of Muhammad Osama Iftikhar, formal attire with a blurred background at an event.

Muhammad Osama Iftikhar


Simplicity is the soul of efficiency.” Austin Freeman

A skilled and motivated software developer, Osama is passionate about delivering cutting-edge solutions that drive business growth and improve customer experience.

His role on Labourly draws upon expertise that spans multiple programming languages and technologies, and the strength of his academic credentials including a Bachelor of Science degree in Computer Science and an Intermediate diploma in Pre-Engineering.

Osama’s experience ranges from developing custom web applications to building high-performance, scalable systems. He is a recognized asset on our Labourly team.

Muhammad Ehsanullah


Perfection is achieved not when there is nothing more to add, but rather when there is nothing more to take away.” Antoine de Saint-Exupery

A valued member of our Labourly development team, Ehsan has a Bachelor of Computer Science and proven analytical, programming and coding skills.

An experienced web developer, Ehsan’s abilities are supported by impressive knowledge of cutting-edge technology and an exemplary understanding of database management systems, data structure, analysis and design of algorithms, and software engineering.

Ehsan focuses his skills and attention on design, installation, testing, and maintenance of web application development systems – as he continually reinforces industry best practices through his use of user interface, testing, and debugging processes.

Cheryl Lane

Application Tester

Strive not to be a success, but rather to be of value“.  Albert Einstein

Cheryl Lane is a true “solution developer”. She is passionate about collaborating with clients and team members on projects that encompass requirement-gathering, design, configuration including UI, business logic, and integration between components. She enjoys finding the answer to problems and focusing her strong interest in IT analysis and project management toward the answers that form workable solutions.

With a Bachelor of Science in Computer Science and her strengths in project management, technical documentation and troubleshooting, Cheryl has proven a welcome addition to our team.  

She is extremely familiar with business operations platforms such as SharePoint, and experienced in managing and increasing software adoption, configuration, administration, and development. Cheryl’s broader expertise in training individuals on best use and optimization of software platforms is an additional benefit for our clients. 

Reggie Malebranche

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“What you have done is nothing, compared to what you can do.” -Grant Cardone

Enthusiastic and committed to success in sales, customer service, and business development, Reggie brings his energy and determination to our core Labourly™ Growth team.

With a Bachelor of Arts in Economics from Simon Fraser University, and a laser focus on his goal of connecting people with exactly what they want and need, Reggie stays current in technology sales and customer service training, challenging and sharpening his skills with courses through the Grant Cardone Business Training University.

He has an entrepreneurial spirit that can be seen throughout his career, and has established lasting relationships in the hospitality and technology sectors. Reggie consistently exhibits a “whatever it takes” attitude toward customer service. He willingly goes above and beyond, to identify the issue that is limiting productivity, and present the most effective solution for our Labourly™ clients.

Ahmed Naseer


“Never allow the same bug to bite you twice.” – Steve Maguire, software engineer and author of Writing Solid Code and Debugging the Development Process 

Ahmed is an experienced software engineer focused on achieving the highest level of quality. He consistently targets the space for technological improvement, and is driven to develop new ideas. He delivers timely results through advanced solutions.

With a Bachelor in Computer Science and more than six years of web application development experience, Ahmed is fluent in .Net technologies, cloud services, and Azure DevOps Services.

Ahmed combines his expertise in the technical management of code with his passion for ensuring a smooth process for deployments. He is an integral part of our Labourly development team.

Ibrahim Mushtaq


“If humans can understand the code you have written, consider yourself a good programmer.”

A firm believer that teamwork makes the dream work, Ibrahim is a team player in the truest sense, going above and beyond to help anyone in need. He is ideally suited to his role as Application Tester for Labourly, our latest productivity platform, combining his natural desire to provide assistance with his exceptional skills.

Ibrahim has a Bachelor of Computer Science (Honours) degree, and he specializes in anything related to problem solving through coding. He is thorough, diligent, and determined to take technology to the point of perfection.

From game programming, to hosting apps on the cloud, Ibrahim is a skilled full stack developer who speaks the language of IT fluently. He puts his technical knowledge and skills to best use every time.

James Ezekiel Ventura Headshot

James Ezekiel Ventura

Digital Technology Associate

“We all have the ability to come from nothing to something.” – David Goggins, Ultramarathon athlete, speaker, and author

An information technology specialist with 5+ years of project management experience, James applies his expertise in project planning, strategizing and implementation while working with multi-cultural teams to develop business efficiency measures that impact our organizational operations and client services.

James has exceptional problem-solving skills that include facilitating the responsive execution of action plans to maximize project management effectiveness and reduce risk.

With a Bachelor of Science in Computer Engineering, his focus on development of digital-based processes and procedures supports creation of inclusive policies and robust guidelines that strengthen Resonant Solutions’ best practices.

Julia Peden

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“Design is so simple; that’s why it’s so complicated.” – Paul Rand

A graduate of both Western University’s Bachelor of Arts in Media, Information & Technoculture, and Fanshawe College’s Interactive Media Design program, Julia brings a flair for the creative and an impressive capacity for technical management to her leadership role.

She balances vision and functionality – with her combination of UI and UX research and design, and carefully crafted workflows.

Julia manages the effectiveness of our full team of Labourly™ by creating prototypes that visually represent the “big picture” concept and converting her designs into a series of tasks built into multiple workflows with realistic timelines. Responsibilities for this sprint planning include assigning the required tasks to developers and overseeing the process through from development and testing to completion.

She manages both the internal and external operations of Labourly™. This two-pronged responsibility includes ensuring the functionality of our software platform, while guiding the onboarding and ongoing support of a fast-accelerating number of new clients.

Julia’s focus is always on Labourly™ user experience. She responds quickly to client feedback – by planning, assigning, and overseeing all internal tasks while providing guidance as they resolve technical issues. Julia’s biggest contribution is streamlining the process for design and development of new platform features by transforming big ideas into tangible solutions.

Jane Ramachandran


“There’s always a way…”

Jane Ramachandran (B.Sc., MBA), President and CEO of Resonant Business Solutions Inc., lives by the motto “there’s always a way to reach the goal”. With this outlook, Jane provides a high-level of problem solving, expertise and fluency in business development, administration, project scheduling, cost budgeting, and grant funding from idea to post-submission.

As a business development consultant with over two decades of experience, Jane equips clients with tried and true strategies to increase their impact, get stakeholders on board, and attract marketplace support. Drawing on the worlds of science, business, and technology, Jane has a well–honed instinct and a proven ability to craft compelling proposals that sell grant-worthy ideas and projects.

At the top of her field, Jane was nominated as an Influential Woman of Northern Ontario and 2015 Winner, Canada’s Top 10 Aspiring Women Entrepreneurs. Jane has assisted in developing grant proposals for projects collectively valued at >$1 billion for a roster of post-secondary institutions, research centres, private sector clients, and not-for-profits. Responsive client support, business and funding expertise, and big-picture strategies propel clients and their projects to the forefront of innovation in their sector.

Vicknesh Ramachandran

CEO & Co-Founder

“Success is rooted in relationships.”

Championing a philosophy that places relationships and service at the forefront, Vick sets the standard for leadership in the tech industry. His affable personality, coupled with an uncanny ability for problem-solving, creates an environment where even the most complex technological challenges seem manageable.

With a span of nearly 20 years in the industry, Vick’s expansive experience encompasses a range from web portal designs to groundbreaking app development, making him a versatile pioneer in the realm of Tech solutions. As an esteemed technology solutions and network specialist, his proficiency has led to the successful execution of numerous projects, earning him the trust of a diverse clientele.

At the helm as CEO, Vick’s role is multifaceted – leading the IT app and web development team, overseeing technical architecture, development, and ceaselessly scouting for cutting-edge technologies that augment our clients’ professional capabilities and productivity.

Vick’s vision transcends the conventional archetype of an “IT guy.” He is a mentor and an educator, nurturing growth and understanding within his team. More than that, he is a recognized authority in the domain of IT and app development, offering bespoke technology solutions that cater to present needs while aligning with future objectives.

Vick Ramachandran: A relationship-driven leader revolutionizing the technology landscape one project at a time. Connect with him on LinkedIn or set up a meeting to discover how his unique blend of technology expertise and people-centric approach can drive your business forward.