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Is Your Staffing Agency Shopping for a Software Solution? Here Are the Features You Should Be Looking For.

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You likely know that there are software solutions out there specifically designed for staffing agencies and HR teams that manage skilled workers. But how do you determine which one is right for your organization? What features will you need? What questions should you ask during demo calls?

We created this guide to help you answer those questions and more, so you’re more informed to make the right software decision for your staffing agency or HR team.

Is your staffing agency or employment agency ready for a digital solution?

Before you start shopping, it’s worthwhile to ask if your team is ready to make the move to a new digital platform. Software is a significant investment, and not every organization is ready to make the leap.

One telltale sign that your organization is ready? Your current system—whether it’s all contained within paper files or a maze of spreadsheets—is no longer cutting it. If important tasks are beginning to fall through the cracks as you grow, there’s a good chance it’s time to bring in staffing software customized to your company’s needs.

Your organization’s size, scale, and specific operations will also determine whether you’re ready to integrate staffing software, as will your team’s willingness to adapt to change. Read more on determining if your staffing agency is ready for a digital transformation.

What kind of software does a staffing need?

Staffing agencies and HR teams that manage skilled workers require software with specific functions to meet the needs of clients. Staffing temporary and shift workers is vastly different from other HR functions, and your software should reflect that difference.

Software can help staffing agencies manage a database of candidates, track their skills and qualifications, send communications, and store documentation. Look for apps with user-friendly interfaces that will streamline your everyday operations, making your team more effective and efficient.

What software features should your employment agency look for?

Whether your team is searching for your first software solution, or you’re hunting for something new to meet your evolving needs, here’s a list of what you should consider in your search.

A user-friendly UI

Lengthy application processes and unfriendly interfaces discourage qualified candidates from applying to staffing agencies. Look for software that’s easy for applicants to use, so you’ll be more likely to engage and retain new candidates.

Of course, your team will appreciate a great interface too. Functions that make staffing software more user-friendly might include the look—clean and simple is best—as well as the quality and ease of the essential functions. Your people should be able to effortlessly access basic information about workers, search for specific qualifications, and generate a short list of candidates on your new platform in just a few clicks.

Customizable options

Every staffing agency and HR team works differently, and your software should, too. Search for software solutions that allow for customization where you need it. That might include customizable application fields for the specific qualifications you need or filters you can add and change to reflect certain skillsets.

Powerful filters and tags

Filters and tags have the power to transform your agency’s processes. Your staffing software should offer fields and tags that allow your team to easily filter candidates by an array of specifications that align with your clients’ needs.

When selecting software, ensure the app can filter candidates by experience, education, availability, and relevant certifications. The right program will enable you to narrow down the field of candidates easily using information from candidate profiles.

Certification management tools

If you’re concerned about sending out skilled workers with expired licenses or certifications, the right program can help.

Seek out a software specifically developed to manage certifications for skilled workers. The right solution should include certification storage, tracking, and an automated renewal process that can send reminders to workers when it’s time to renew their credentials.

Document storage

For staffing and employment agencies, document storage is a must. It’s critical to store everything from diplomas to reference letters to police record checks—and you need to be able to access it at the touch of a button.

Make sure your staffing software provides document storage that is convenient and easy to use. Every document should be accessible on a candidate’s profile, so you can find it when you need it.

Communication functions

We know how time-consuming it can be to contact candidates, confirm their interest in a role, and compile a shortlist of staffing options. Communications embedded right in your staffing software makes every step of your workflow easier.

The best software options enable teams to send automated text messages and emails right in the app. These functions will allow your people to contact candidates efficiently to fill jobs faster.

Collaboration tools

Recruitment is a team sport. Your staffing software should include collaboration tools to help your people make informed decisions together.

Look for apps that enable collaboration wherever possible. Keep an eye out for options to leave notes on profiles, add extra information for your team members, and easily share top profiles. When your team can work together within the app, it has the potential to save everyone hours of emails.

Personalized support

Software should never be a one-and-done experience. Look for a solution that offers ongoing, personalized support to meet your organization’s changing needs and solve any problems that may arise.

The bottom line

When searching for a software solution for your staffing agency or HR team, you shouldn’t have to compromise. Look for a platform that is specifically designed for organizations that manage skilled workers to ensure that the solution is customized for you. You’ll be glad you shopped around.

Is your staffing agency searching for a software solution to save your team time and resources? Built for Human Resource departments and staffing agencies, Labourly™ is a simple, intuitive solution for managing your skilled workforce. Book a demo call with our team today to explore options for your business.

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Reggie Malebranche

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Enthusiastic and committed to success in sales, customer service, and business development, Reggie brings his energy and determination to our core Labourly™ Growth team.

With a Bachelor of Arts in Economics from Simon Fraser University, and a laser focus on his goal of connecting people with exactly what they want and need, Reggie stays current in technology sales and customer service training, challenging and sharpening his skills with courses through the Grant Cardone Business Training University.

He has an entrepreneurial spirit that can be seen throughout his career, and has established lasting relationships in the hospitality and technology sectors. Reggie consistently exhibits a “whatever it takes” attitude toward customer service. He willingly goes above and beyond, to identify the issue that is limiting productivity, and present the most effective solution for our Labourly™ clients.

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Passionate about learning, and thrilled at every opportunity to share information with others, Rubén is a valuable member of our core Labourly™ Growth team. His enthusiasm for business development includes finding creative ways to solve challenges that allow individuals and organizations to move toward their goals.

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A firm believer that teamwork makes the dream work, Ibrahim is a team player in the truest sense, going above and beyond to help anyone in need. He is ideally suited to his role as Application Tester for Labourly, our latest productivity platform, combining his natural desire to provide assistance with his exceptional skills.

Ibrahim has a Bachelor of Computer Science (Honours) degree, and he specializes in anything related to problem solving through coding. He is thorough, diligent, and determined to take technology to the point of perfection.

From game programming, to hosting apps on the cloud, Ibrahim is a skilled full stack developer who speaks the language of IT fluently. He puts his technical knowledge and skills to best use every time.

Kayla Chang

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A graduate of Interactive Media Design at Fanshawe College, Kayla believes in the magic of people, which directly influences her human-centered approach to design. Her goal is human connection through design that keeps on giving.

She focuses her web design, branding, video editing, and graphics on enhancing user experience through functional, accessible, and empowering designs that stay true to our clients’ vision. Kayla applies her versatile skill sets to each new project with determination to achieve complete client satisfaction.

Kayla collaborates with individuals or entire marketing divisions within small-to-medium sized businesses, large corporations, and academic institutions. She provides sustainable and elegant solutions, based on how users will interact with the final product, and how the project continues to grow after her involvement.

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After graduating from both Western University and Fanshawe College, Julia has consistently applied her knowledge of consumer behaviour patterns. Combining this crucial understanding with her practical web development skills, she designs and manages innovative digital experiences for our highly satisfied clients.

Originally our Creative Lead responsible for overseeing the User Interface and User Experience design of Labourly™, Julia has been entrusted with the role of Product Manager. She organizes internal and external collaborations to establish the product roadmap for Labourly™, while forecasting tasks to organize feature timelines. In addition, Julia focuses her time management and leadership skills on supervising our marketing and development teams.

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As a business development consultant with over two decades of experience, Jane equips clients with tried and true strategies to increase their impact, get stakeholders on board, and attract marketplace support. Drawing on the worlds of science, business, and technology, Jane has a well–honed instinct and a proven ability to craft compelling proposals that sell grant-worthy ideas and projects.

At the top of her field, Jane was nominated as an Influential Woman of Northern Ontario and 2015 Winner, Canada’s Top 10 Aspiring Women Entrepreneurs. Jane has assisted in developing grant proposals for projects collectively valued at >$1 billion for a roster of post-secondary institutions, research centres, private sector clients, and not-for-profits. Responsive client support, business and funding expertise, and big-picture strategies propel clients and their projects to the forefront of innovation in their sector.

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CEO & Co-Founder

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Vick believes that service and relationship building are the most important criteria for success. He is friendly, personable, patient, and brilliant at troubleshooting. With Vick’s sense of humour and easygoing attitude, he makes the most complex of projects seem easy to manage.

From website portal design and hosting to groundbreaking app development, Vick has the experience and expertise to deliver on all your IT needs. He is a cutting-edge information technology solutions and network specialist with close to 20 years of proven technical and management expertise. Vick has been trusted with IT and website development projects for the Windsor Allergy and Asthma Education Centre, the Town of Kingsville, Odette School of Business (University of Windsor), Centre for Business Advancement and Research (CBAR, University of Windsor), and Connecting Windsor Essex.


Vick’s main responsibilities include leading our IT app and web development team, technical architecture and programming, and finding the latest innovative technologies to enhance clients’ personal and professional effectiveness. Not your stereotypical IT guy, Vick likes to mentor and educate through training and advice. He is an authority on IT, websites and app development, and he specializes in technical consulting and advocacy to help you get the hardware and software that meet your needs, now and into the future.