What to Expect in the Staffing Industry in 2024

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It’s been a year of change in the staffing industry, especially for recruiters who manage skilled workers. Between the emergence of new technologies such as AI and the pressures of the ongoing labour shortage, companies are changing the way they hire. On top of it all, many of the industries that employ skilled workers are in the midst of their own evolutions. The construction and manufacturing sectors are transforming with the help of automation, the energy transition is creating opportunities, and the next generation is entering the workforce with new priorities. 

So, what can staffing companies expect in 2024? More changes, for starters. As we look ahead at to the coming year, HR departments and staffing agencies should be prepared to embrace the new ideas, perspectives, and practices that are on the horizon. 

What skilled labour trends should staffing agencies expect in 2024? 

With the new year approaching, staffing industry leaders should be paying attention to these key issues. 

Staffing is becoming more strategic 

The role of HR—and specifically staffing—is shifting as companies begin to place an increased emphasis on recruiting and retaining talent. In the wake of the Great Resignation, many organizations have become aware of just how vital it is to hire the strongest talent—and keep those workers in the long term.  

As a result, we’re seeing more Chief Human Resources Officers (CHROs) in boardrooms and an increase in companies integrating talent goals and metrics into their corporate strategies. We’re also seeing greater emphasis on branding and marketing specifically targeted at job seekers, recognizing that a strong employer brand is one of the most effective methods for engaging top talent. 

Organizations are investing in AI 

2023 will undoubtedly be remembered as AI’s breakout year into the mainstream. In 2024, organizations are expected to move beyond the experimentation phase and coordinate more organized rollouts of AI programs for internal and external use. Research from McKinsey shows that investment in AI is rising, with 63% of surveyed businesses saying they expect their investment to increase over the next three years. 

In the staffing industry, this new tech may take a range of forms. Expect to see AI integrated everywhere from the drafting of job descriptions to candidate screening, data entry, and even some communication with candidates. Read more about how AI is being used in the staffing industry. 

Companies are focusing on getting quality candidates 

A lesson that many organizations learned during the recent labour shortage was the importance of hiring to their overall success. As part of the growing trend towards strategic hiring and retention, companies are looking to staff quality candidates and keep them long term. This approach is already seeing some success, with the latest Job Openings and Labor Turnover Survey in the US showing a downward trend for both job openings and resignations. 

With companies increasingly seeking top talent, the role of HR departments and staffing agencies has never been more important. Staffing professionals who are skilled at finding great candidates will be in high demand in the coming year and beyond. 

The skilled labour shortage continues 

As businesses continue to expand in 2024 in response to improved economic conditions, the demand for skilled workers will also continue to grow. With the supply of talent in this area still stagnant, there is expected to be intense competition for workers in industries that employ skilled tradespeople. 

In fact, the World Economic Forum estimates that there will be a shortage of 95 million skilled workers by 2025. With this issue expected to continue to plague companies, staffing agencies that understand how to effectively seek out and place candidates will play a key role in the global economy. 

Equity, diversity, and inclusion continue to be key 

Embracing equity, diversity, and inclusion (EDI) has never been more vital for companies. A survey in 2020 from GlassDoor reported that more than 3 in 4 workers employees and job seekers (76%) consider a diverse workforce to be an important factor when evaluating companies and job offers. As Baby Boomers retire and the workforce demographics change, younger workers are expecting their employers to be improving diversity and ensuring that the workplace is inclusive for everyone.  

As EDI becomes more vital for hiring, staffing agencies and HR departments can support organizations by finding candidates from a diverse range of backgrounds to help companies meet their hiring goals. For recruiters, acquiring a deep understanding of the issues around EDI will be key. 

The bottom line 

2024 has the potential to become a year of growth and opportunity for recruiters and workers. By hiring more strategically and understanding emerging issues such as AI and EDI, staffing teams can play a key part in shaping the hiring landscape of the future. 

Looking for a software solution that will give your staffing agency an edge in 2024? Developed with the needs of Human Resource departments and staffing agencies in mind, Labourly™ can save your team time and resources this year. Book a demo call with our team to discuss solutions for your company. 

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Sherebanu Rangwala

UI/UX Graphic Designer

Designing with empathy for the human experience” Sherebanu Rangwala

Sherebanu brings more than five years of experience in delivering world-class customer experiences. As a professional UI/UX and Graphic Designer, she is dedicated to helping Labourly forge meaningful connections with users.  

With certifications in Computer Science, specializing in information technology, fashion design and graphic design, she delivers on her passion for creating products and platforms that genuinely impact people’s lives.   

Sherebanu understands the importance of user-centric design and delivers by seamlessly integrating UX methodologies and strategies into the design process. She provides valuable support to our Labourly development team. 

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Muhammad Osama Iftikhar


Simplicity is the soul of efficiency.” Austin Freeman

A skilled and motivated software developer, Osama is passionate about delivering cutting-edge solutions that drive business growth and improve customer experience.

His role on Labourly draws upon expertise that spans multiple programming languages and technologies, and the strength of his academic credentials including a Bachelor of Science degree in Computer Science and an Intermediate diploma in Pre-Engineering.

Osama’s experience ranges from developing custom web applications to building high-performance, scalable systems. He is a recognized asset on our Labourly team.

Muhammad Ehsanullah


Perfection is achieved not when there is nothing more to add, but rather when there is nothing more to take away.” Antoine de Saint-Exupery

A valued member of our Labourly development team, Ehsan has a Bachelor of Computer Science and proven analytical, programming and coding skills.

An experienced web developer, Ehsan’s abilities are supported by impressive knowledge of cutting-edge technology and an exemplary understanding of database management systems, data structure, analysis and design of algorithms, and software engineering.

Ehsan focuses his skills and attention on design, installation, testing, and maintenance of web application development systems – as he continually reinforces industry best practices through his use of user interface, testing, and debugging processes.

Cheryl Lane

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Strive not to be a success, but rather to be of value“.  Albert Einstein

Cheryl Lane is a true “solution developer”. She is passionate about collaborating with clients and team members on projects that encompass requirement-gathering, design, configuration including UI, business logic, and integration between components. She enjoys finding the answer to problems and focusing her strong interest in IT analysis and project management toward the answers that form workable solutions.

With a Bachelor of Science in Computer Science and her strengths in project management, technical documentation and troubleshooting, Cheryl has proven a welcome addition to our team.  

She is extremely familiar with business operations platforms such as SharePoint, and experienced in managing and increasing software adoption, configuration, administration, and development. Cheryl’s broader expertise in training individuals on best use and optimization of software platforms is an additional benefit for our clients. 

Reggie Malebranche

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“What you have done is nothing, compared to what you can do.” -Grant Cardone

Enthusiastic and committed to success in sales, customer service, and business development, Reggie brings his energy and determination to our core Labourly™ Growth team.

With a Bachelor of Arts in Economics from Simon Fraser University, and a laser focus on his goal of connecting people with exactly what they want and need, Reggie stays current in technology sales and customer service training, challenging and sharpening his skills with courses through the Grant Cardone Business Training University.

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Ahmed Naseer


“Never allow the same bug to bite you twice.” – Steve Maguire, software engineer and author of Writing Solid Code and Debugging the Development Process 

Ahmed is an experienced software engineer focused on achieving the highest level of quality. He consistently targets the space for technological improvement, and is driven to develop new ideas. He delivers timely results through advanced solutions.

With a Bachelor in Computer Science and more than six years of web application development experience, Ahmed is fluent in .Net technologies, cloud services, and Azure DevOps Services.

Ahmed combines his expertise in the technical management of code with his passion for ensuring a smooth process for deployments. He is an integral part of our Labourly development team.

Ibrahim Mushtaq


“If humans can understand the code you have written, consider yourself a good programmer.”

A firm believer that teamwork makes the dream work, Ibrahim is a team player in the truest sense, going above and beyond to help anyone in need. He is ideally suited to his role as Application Tester for Labourly, our latest productivity platform, combining his natural desire to provide assistance with his exceptional skills.

Ibrahim has a Bachelor of Computer Science (Honours) degree, and he specializes in anything related to problem solving through coding. He is thorough, diligent, and determined to take technology to the point of perfection.

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James Ezekiel Ventura

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“We all have the ability to come from nothing to something.” – David Goggins, Ultramarathon athlete, speaker, and author

An information technology specialist with 5+ years of project management experience, James applies his expertise in project planning, strategizing and implementation while working with multi-cultural teams to develop business efficiency measures that impact our organizational operations and client services.

James has exceptional problem-solving skills that include facilitating the responsive execution of action plans to maximize project management effectiveness and reduce risk.

With a Bachelor of Science in Computer Engineering, his focus on development of digital-based processes and procedures supports creation of inclusive policies and robust guidelines that strengthen Resonant Solutions’ best practices.

Julia Peden

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“Design is so simple; that’s why it’s so complicated.” – Paul Rand

A graduate of both Western University’s Bachelor of Arts in Media, Information & Technoculture, and Fanshawe College’s Interactive Media Design program, Julia brings a flair for the creative and an impressive capacity for technical management to her leadership role.

She balances vision and functionality – with her combination of UI and UX research and design, and carefully crafted workflows.

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Jane Ramachandran


“There’s always a way…”

Jane Ramachandran (B.Sc., MBA), President and CEO of Resonant Business Solutions Inc., lives by the motto “there’s always a way to reach the goal”. With this outlook, Jane provides a high-level of problem solving, expertise and fluency in business development, administration, project scheduling, cost budgeting, and grant funding from idea to post-submission.

As a business development consultant with over two decades of experience, Jane equips clients with tried and true strategies to increase their impact, get stakeholders on board, and attract marketplace support. Drawing on the worlds of science, business, and technology, Jane has a well–honed instinct and a proven ability to craft compelling proposals that sell grant-worthy ideas and projects.

At the top of her field, Jane was nominated as an Influential Woman of Northern Ontario and 2015 Winner, Canada’s Top 10 Aspiring Women Entrepreneurs. Jane has assisted in developing grant proposals for projects collectively valued at >$1 billion for a roster of post-secondary institutions, research centres, private sector clients, and not-for-profits. Responsive client support, business and funding expertise, and big-picture strategies propel clients and their projects to the forefront of innovation in their sector.

Vicknesh Ramachandran

CEO & Co-Founder

“Success is rooted in relationships.”

Championing a philosophy that places relationships and service at the forefront, Vick sets the standard for leadership in the tech industry. His affable personality, coupled with an uncanny ability for problem-solving, creates an environment where even the most complex technological challenges seem manageable.

With a span of nearly 20 years in the industry, Vick’s expansive experience encompasses a range from web portal designs to groundbreaking app development, making him a versatile pioneer in the realm of Tech solutions. As an esteemed technology solutions and network specialist, his proficiency has led to the successful execution of numerous projects, earning him the trust of a diverse clientele.

At the helm as CEO, Vick’s role is multifaceted – leading the IT app and web development team, overseeing technical architecture, development, and ceaselessly scouting for cutting-edge technologies that augment our clients’ professional capabilities and productivity.

Vick’s vision transcends the conventional archetype of an “IT guy.” He is a mentor and an educator, nurturing growth and understanding within his team. More than that, he is a recognized authority in the domain of IT and app development, offering bespoke technology solutions that cater to present needs while aligning with future objectives.

Vick Ramachandran: A relationship-driven leader revolutionizing the technology landscape one project at a time. Connect with him on LinkedIn or set up a meeting to discover how his unique blend of technology expertise and people-centric approach can drive your business forward.