How To Lead a Digital Transformation at Your Staffing Agency

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If it’s time for your staffing agency to embark on a digital transformation, you’ve probably seen the signs for a while now. But where do you begin?  

As a leader, the process can feel overwhelming. However, with the right research, organization-wide buy-in, and a bulletproof implementation and maintenance plan, you can lead a successful digital transformation that will save your people valuable time and give your staffing agency an edge against the competition.  

What is a digital transformation? 

A digital transformation is the process of implementing new digital technologies to improve existing business activities, from HR and marketing to business development and customer experience. Switching manual processes over to digital technology has quickly become a critical key to success for any company competing in the world of twenty-first century business. 

How do you know if your staffing agency is ready for a digital transformation?

Not sure if your staffing agency needs a digital transformation at all? There are a few notable signs that it’s time to make a change. 

You still rely on a fax machine for some tasks. Your staffing team is spending hours each day sorting paper applications and searching through boxes of files. Your candidate list is stored either on paper or on an overflowing spreadsheet that takes ten seconds or more to load each time you search it.  

If your team is wasting time and resources on tasks that could be done by software, your company is losing money. It’s what’s known as tech debt—costs that could be eliminated by software and automation. If you know that your organization is experiencing the negative impacts of tech debt, then you’re overdue for a digital transformation. 

Still not sure if your company is ready? Read our full article on how to tell if your company is ready for a digital transformation

How do you lead a digital transformation?

So you’re ready to take the plunge and bring in technical solutions for your company’s top issues. Now what? 

A successful digital transformation requires more than just great software. It requires leadership. It also requires a comprehensive process to ensure that all stakeholders are invested in the changes and nothing important falls through the cracks. 

For every leader who is looking to lead a digital transformation at their staffing agency this year, here’s how to get started. 

Determine your tech debt

Before you bring in a solution, you must identify the problem. Where is your staffing agency losing time and resources, and how much are you losing? 

Consult with employees from a variety of functions across the organization to identify every manual process that could be automated. Depending on the size of your company, this consultation could be a simple operation, or it could involve a multi-month process with help from an outside firm.  

Identify solutions

Once you understand the scope of the issue, you’re ready to search for software solutions. Research a range of options, then compare the features to determine which software has what your company needs.  

As a staffing agency, you should be on the lookout for tech that will help you to manage your database of skilled workers. Search for features that enable you to streamline workflows, easily categorize and search your candidate list, post jobs, manage documents, and send messages to candidates—all within the same platform. You should keep a particular eye out for software that will automate functions your team typically does the manual way, such as populating candidate profiles or monitoring certification renewals. 

We created Labourly especially for staffing agencies, so it’s designed to take care of all these functions and more. If you’re exploring options for your staffing agency right now—or planning to do so in the future—book a demo call with us today to see how Labourly can reduce your tech debt to save your company time and money. 

Get buy-in from the team

Selecting the right technical solutions for your company might be the most significant part of the process, but it’s not the end of your digital transformation. To effectively implement your new software, you’ll need to get the rest of the organization on board. 

Start with leadership. Sit down with your company’s leaders and walk them through the problems you’re facing, and how the right tech can solve them. The research you completed in steps one and two will come in handy here. 

Then, move on to the rest of the team. The solution will only work if everyone at the organization understands how technology can help them do their jobs better. To communicate this message to the team and ensure they feel confident integrating the new software into their workflows, you will likely need to conduct an extensive series of town halls, meetings, and training sessions.  

Implement new systems 

At last—your company is ready to implement your new systems. We know that even with buy-in from your entire team, it’s not an easy process. That’s why Labourly offers free onboarding with every package. We’ll even help you mass import your client information to the system and customize your dashboard to ensure that it meets your company’s unique needs. 

Maintain your system

Remember, digital transformation is not a one-time event; it’s an ongoing process, The right technical solution should evolve as your company does, so it’s critical to establish a framework to do so. To maintain your new system, designate employees from key teams to monitor the success of the software on an ongoing basis, identify problems, recommend improvements, and implement them. And don’t forget to reach out to your supplier for additional support. 

The bottom line

You know better than anyone if your company is primed for a digital transformation. If you are prepared to do the research, get buy-in from the team, and implement new systems, you are more than ready to lead the way. 

Ready to lead a digital transformation at your staffing agency? Developed with the unique needs of Human Resource departments and staffing agencies in mind, Labourly™ can reduce your tech debt and grow your business. Book a demo call with our team to discover what the right solution can do for your team. 

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Sherebanu Rangwala

UI/UX Graphic Designer

Designing with empathy for the human experience” Sherebanu Rangwala

Sherebanu brings more than five years of experience in delivering world-class customer experiences. As a professional UI/UX and Graphic Designer, she is dedicated to helping Labourly forge meaningful connections with users.  

With certifications in Computer Science, specializing in information technology, fashion design and graphic design, she delivers on her passion for creating products and platforms that genuinely impact people’s lives.   

Sherebanu understands the importance of user-centric design and delivers by seamlessly integrating UX methodologies and strategies into the design process. She provides valuable support to our Labourly development team. 

Reggie Malebranche

Growth Consultant

“What you have done is nothing, compared to what you can do.” -Grant Cardone

Enthusiastic and committed to success in sales, customer service, and business development, Reggie brings his energy and determination to our core Labourly™ Growth team.

With a Bachelor of Arts in Economics from Simon Fraser University, and a laser focus on his goal of connecting people with exactly what they want and need, Reggie stays current in technology sales and customer service training, challenging and sharpening his skills with courses through the Grant Cardone Business Training University.

He has an entrepreneurial spirit that can be seen throughout his career, and has established lasting relationships in the hospitality and technology sectors. Reggie consistently exhibits a “whatever it takes” attitude toward customer service. He willingly goes above and beyond, to identify the issue that is limiting productivity, and present the most effective solution for our Labourly™ clients.

Ahmed Naseer

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“Never allow the same bug to bite you twice.” – Steve Maguire, software engineer and author of Writing Solid Code and Debugging the Development Process 

Ahmed is an experienced software engineer focused on achieving the highest level of quality. He consistently targets the space for technological improvement, and is driven to develop new ideas. He delivers timely results through advanced solutions.

With a Bachelor in Computer Science and more than six years of web application development experience, Ahmed is fluent in .Net technologies, cloud services, and Azure DevOps Services.

Ahmed combines his expertise in the technical management of code with his passion for ensuring a smooth process for deployments. He is an integral part of our Labourly development team.

Ibrahim Mushtaq

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“If humans can understand the code you have written, consider yourself a good programmer.”

A firm believer that teamwork makes the dream work, Ibrahim is a team player in the truest sense, going above and beyond to help anyone in need. He is ideally suited to his role as Application Tester for Labourly, our latest productivity platform, combining his natural desire to provide assistance with his exceptional skills.

Ibrahim has a Bachelor of Computer Science (Honours) degree, and he specializes in anything related to problem solving through coding. He is thorough, diligent, and determined to take technology to the point of perfection.

From game programming, to hosting apps on the cloud, Ibrahim is a skilled full stack developer who speaks the language of IT fluently. He puts his technical knowledge and skills to best use every time.

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James Ezekiel Ventura

Digital Technology Associate

“We all have the ability to come from nothing to something.” – David Goggins, Ultramarathon athlete, speaker, and author

An information technology specialist with 5+ years of project management experience, James applies his expertise in project planning, strategizing and implementation while working with multi-cultural teams to develop business efficiency measures that impact our organizational operations and client services.

James has exceptional problem-solving skills that include facilitating the responsive execution of action plans to maximize project management effectiveness and reduce risk.

With a Bachelor of Science in Computer Engineering, his focus on development of digital-based processes and procedures supports creation of inclusive policies and robust guidelines that strengthen Resonant Solutions’ best practices.

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Cory Mullen

Digital Operations Assistant

“The only impossible journey is the one you never begin.” – Tony Robbins

As our Digital Operations Assistant, Cory actively engages in client outreach and sales support. He combines the passion, focus and intensity of a musician with the drive of an entrepreneur. 

Cory plays a pivotal role in enhancing Labourly’s online presence and user experiences. His expertise includes developing branding and identity visuals, and marketing and promotional materials designed to catch attention and build recognition. Leveraging graphic design software, he creates visually captivating images perfectly tailored for social media posts, advertisements, and digital content.  

In a role that encompass a dynamic blend of digital media creation, and client-centric sales support, Cory is an integral member of the Labourly team – driving our digital operations forward with creativity and efficiency. 

Jane Ramachandran

Co-Founder

“There’s always a way…”

Jane Ramachandran (B.Sc., MBA), President and CEO of Resonant Business Solutions Inc., lives by the motto “there’s always a way to reach the goal”. With this outlook, Jane provides a high-level of problem solving, expertise and fluency in business development, administration, project scheduling, cost budgeting, and grant funding from idea to post-submission.

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At the top of her field, Jane was nominated as an Influential Woman of Northern Ontario and 2015 Winner, Canada’s Top 10 Aspiring Women Entrepreneurs. Jane has assisted in developing grant proposals for projects collectively valued at >$1 billion for a roster of post-secondary institutions, research centres, private sector clients, and not-for-profits. Responsive client support, business and funding expertise, and big-picture strategies propel clients and their projects to the forefront of innovation in their sector.

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With a span of nearly 20 years in the industry, Vick’s expansive experience encompasses a range from web portal designs to groundbreaking app development, making him a versatile pioneer in the realm of Tech solutions. As an esteemed technology solutions and network specialist, his proficiency has led to the successful execution of numerous projects, earning him the trust of a diverse clientele.

At the helm as CEO, Vick’s role is multifaceted – leading the IT app and web development team, overseeing technical architecture, development, and ceaselessly scouting for cutting-edge technologies that augment our clients’ professional capabilities and productivity.

Vick’s vision transcends the conventional archetype of an “IT guy.” He is a mentor and an educator, nurturing growth and understanding within his team. More than that, he is a recognized authority in the domain of IT and app development, offering bespoke technology solutions that cater to present needs while aligning with future objectives.

Vick Ramachandran: A relationship-driven leader revolutionizing the technology landscape one project at a time. Connect with him on LinkedIn or set up a meeting to discover how his unique blend of technology expertise and people-centric approach can drive your business forward.