Support When You Need It

Helping your team succeed is our first priority

Easily access answers to frequently asked questions through the convenient support button—available across the entire platform—or reach out for personalized support.

How it works

We know how important it is for you to get your work right. That’s why we are dedicated to offering responsive support.

To ensure that you have support when you need it, we offer:

  • A support button on every page of the app
  • A library of detailed answers to over 100 frequently asked questions
  • One-on-one support from our expert team

Your success is our top priority. From the setup process to your everyday operations, feel confident that we’re behind you.

Benefits of this feature

Responsive support when you need it most

Answer your questions with our exhaustive FAQ library

Access support anywhere across the system

Personalized options for your team’s needs

Get Started Today!

Discover how Labourly saves you time and money by intuitively managing your diverse and skilled workforce.

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Labourly is an HR software platform that streamlines your candidate certification management and speeds up placement of your candidates by automating your recruitment workflows.

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Sherebanu Rangwala

UI/UX Graphic Designer

“Designing with empathy for the human experience” Sherebanu Rangwala

Sherebanu brings more than five years of experience in delivering world-class customer experiences. As a professional UI/UX and Graphic Designer, she is dedicated to helping Labourly forge meaningful connections with users.  

With certifications in Computer Science, specializing in information technology, fashion design and graphic design, she delivers on her passion for creating products and platforms that genuinely impact people’s lives.   

Sherebanu understands the importance of user-centric design and delivers by seamlessly integrating UX methodologies and strategies into the design process. She provides valuable support to our Labourly development team. 

Headshot of Muhammad Osama Iftikhar, formal attire with a blurred background at an event.

Muhammad Osama Iftikhar

Developer

“Simplicity is the soul of efficiency.” Austin Freeman

A skilled and motivated software developer, Osama is passionate about delivering cutting-edge solutions that drive business growth and improve customer experience.

His role on Labourly draws upon expertise that spans multiple programming languages and technologies, and the strength of his academic credentials including a Bachelor of Science degree in Computer Science and an Intermediate diploma in Pre-Engineering.

Osama’s experience ranges from developing custom web applications to building high-performance, scalable systems. He is a recognized asset on our Labourly team.

Muhammad Ehsanullah

Developer

“Perfection is achieved not when there is nothing more to add, but rather when there is nothing more to take away.” Antoine de Saint-Exupery

A valued member of our Labourly development team, Ehsan has a Bachelor of Computer Science and proven analytical, programming and coding skills.

An experienced web developer, Ehsan’s abilities are supported by impressive knowledge of cutting-edge technology and an exemplary understanding of database management systems, data structure, analysis and design of algorithms, and software engineering.

Ehsan focuses his skills and attention on design, installation, testing, and maintenance of web application development systems – as he continually reinforces industry best practices through his use of user interface, testing, and debugging processes.

Cheryl Lane

Application Tester

“Strive not to be a success, but rather to be of value“.  Albert Einstein

Cheryl Lane is a true “solution developer”. She is passionate about collaborating with clients and team members on projects that encompass requirement-gathering, design, configuration including UI, business logic, and integration between components. She enjoys finding the answer to problems and focusing her strong interest in IT analysis and project management toward the answers that form workable solutions.

With a Bachelor of Science in Computer Science and her strengths in project management, technical documentation and troubleshooting, Cheryl has proven a welcome addition to our team.  

She is extremely familiar with business operations platforms such as SharePoint, and experienced in managing and increasing software adoption, configuration, administration, and development. Cheryl’s broader expertise in training individuals on best use and optimization of software platforms is an additional benefit for our clients. 

Reggie Malebranche

Growth Consultant

“What you have done is nothing, compared to what you can do.” -Grant Cardone

Enthusiastic and committed to success in sales, customer service, and business development, Reggie brings his energy and determination to our core Labourly™ Growth team.

With a Bachelor of Arts in Economics from Simon Fraser University, and a laser focus on his goal of connecting people with exactly what they want and need, Reggie stays current in technology sales and customer service training, challenging and sharpening his skills with courses through the Grant Cardone Business Training University.

He has an entrepreneurial spirit that can be seen throughout his career, and has established lasting relationships in the hospitality and technology sectors. Reggie consistently exhibits a “whatever it takes” attitude toward customer service. He willingly goes above and beyond, to identify the issue that is limiting productivity, and present the most effective solution for our Labourly™ clients.

Ahmed Naseer

Developer

“Never allow the same bug to bite you twice.” – Steve Maguire, software engineer and author of Writing Solid Code and Debugging the Development Process 

Ahmed is an experienced software engineer focused on achieving the highest level of quality. He consistently targets the space for technological improvement, and is driven to develop new ideas. He delivers timely results through advanced solutions.

With a Bachelor in Computer Science and more than six years of web application development experience, Ahmed is fluent in .Net technologies, cloud services, and Azure DevOps Services.

Ahmed combines his expertise in the technical management of code with his passion for ensuring a smooth process for deployments. He is an integral part of our Labourly development team.

Ibrahim Mushtaq

Developer

“If humans can understand the code you have written, consider yourself a good programmer.”

A firm believer that teamwork makes the dream work, Ibrahim is a team player in the truest sense, going above and beyond to help anyone in need. He is ideally suited to his role as Application Tester for Labourly, our latest productivity platform, combining his natural desire to provide assistance with his exceptional skills.

Ibrahim has a Bachelor of Computer Science (Honours) degree, and he specializes in anything related to problem solving through coding. He is thorough, diligent, and determined to take technology to the point of perfection.

From game programming, to hosting apps on the cloud, Ibrahim is a skilled full stack developer who speaks the language of IT fluently. He puts his technical knowledge and skills to best use every time.

James Ezekiel Ventura Headshot

James Ezekiel Ventura

Digital Technology Associate

“We all have the ability to come from nothing to something.” – David Goggins, Ultramarathon athlete, speaker, and author

An information technology specialist with 5+ years of project management experience, James applies his expertise in project planning, strategizing and implementation while working with multi-cultural teams to develop business efficiency measures that impact our organizational operations and client services.

James has exceptional problem-solving skills that include facilitating the responsive execution of action plans to maximize project management effectiveness and reduce risk.

With a Bachelor of Science in Computer Engineering, his focus on development of digital-based processes and procedures supports creation of inclusive policies and robust guidelines that strengthen Resonant Solutions’ best practices.

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Cory Mullen

Digital Operations Assistant

“The only impossible journey is the one you never begin.” – Tony Robbins

As our Digital Operations Assistant, Cory actively engages in client outreach and sales support. He combines the passion, focus and intensity of a musician with the drive of an entrepreneur. 

Cory plays a pivotal role in enhancing Labourly’s online presence and user experiences. His expertise includes developing branding and identity visuals, and marketing and promotional materials designed to catch attention and build recognition. Leveraging graphic design software, he creates visually captivating images perfectly tailored for social media posts, advertisements, and digital content.  

In a role that encompass a dynamic blend of digital media creation, and client-centric sales support, Cory is an integral member of the Labourly team – driving our digital operations forward with creativity and efficiency. 

Jane Ramachandran

Co-Founder

“There’s always a way…”

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Jane Ramachandran (B.Sc., MBA), President and CEO of Resonant Business Solutions Inc., lives by the motto “there’s always a way to reach the goal”. With this outlook, Jane provides a high-level of problem solving, expertise and fluency in business development, administration, project scheduling, cost budgeting, and grant funding from idea to post-submission.

As a business development consultant with over two decades of experience, Jane equips clients with tried and true strategies to increase their impact, get stakeholders on board, and attract marketplace support. Drawing on the worlds of science, business, and technology, Jane has a well–honed instinct and a proven ability to craft compelling proposals that sell grant-worthy ideas and projects.

At the top of her field, Jane was nominated as an Influential Woman of Northern Ontario and 2015 Winner, Canada’s Top 10 Aspiring Women Entrepreneurs. Jane has assisted in developing grant proposals for projects collectively valued at >$1 billion for a roster of post-secondary institutions, research centres, private sector clients, and not-for-profits. Responsive client support, business and funding expertise, and big-picture strategies propel clients and their projects to the forefront of innovation in their sector.

Vicknesh Ramachandran

CEO & Co-Founder

“Success is rooted in relationships.”

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Championing a philosophy that places relationships and service at the forefront, Vick sets the standard for leadership in the tech industry. His affable personality, coupled with an uncanny ability for problem-solving, creates an environment where even the most complex technological challenges seem manageable.

With a span of nearly 20 years in the industry, Vick’s expansive experience encompasses a range from web portal designs to groundbreaking app development, making him a versatile pioneer in the realm of Tech solutions. As an esteemed technology solutions and network specialist, his proficiency has led to the successful execution of numerous projects, earning him the trust of a diverse clientele.

At the helm as CEO, Vick’s role is multifaceted – leading the IT app and web development team, overseeing technical architecture, development, and ceaselessly scouting for cutting-edge technologies that augment our clients’ professional capabilities and productivity.

Vick’s vision transcends the conventional archetype of an “IT guy.” He is a mentor and an educator, nurturing growth and understanding within his team. More than that, he is a recognized authority in the domain of IT and app development, offering bespoke technology solutions that cater to present needs while aligning with future objectives.

Vick Ramachandran: A relationship-driven leader revolutionizing the technology landscape one project at a time. Connect with him on LinkedIn or set up a meeting to discover how his unique blend of technology expertise and people-centric approach can drive your business forward.